Privacy Policy

What This Policy Covers

This policy applies to the Roofing Callahan website, an informational site for our roofing work in Callahan, FL and the surrounding area. The site has no forms, accounts, online booking or chat. The only way to reach us is by phone, so the information we handle is limited to what a website records on its own and what you choose to tell us on a call.

Information Your Browser Sends Automatically

Like nearly every website, ours runs on a server that keeps ordinary logs. When a page loads, the server notes technical details such as your IP address, browser type, device type, the page you asked for, the page that referred you and the time of the request.

We use these logs to keep the site running, spot broken pages and notice unusual traffic. We do not use them to identify who you are.

Cookies and Basic Analytics

The site may set a small number of cookies for basic analytics. These tell us things like which pages get read, roughly where visitors are coming from and whether people find the roof repair or gutters pages useful. The numbers are looked at in aggregate, not person by person.

You can block or clear cookies in your browser settings. The site will still work if you do.

What You Share When You Call

When you phone us for a free estimate or a post-storm inspection, you may give us your name, your phone number, the address of the home we would be looking at and a description of the problem, such as a leak over a bedroom or shingles lifted after a storm. If you have a storm damage claim, you may also mention your insurance company or adjuster.

We use these details to schedule the visit, prepare the estimate, follow up about the work and, when you ask us to, talk with your adjuster about the claim.

How We Treat and Share Information

We do not sell personal information. We share it only when the work requires it, for example with your insurance adjuster at your request, with a financing provider if you choose financing, or when the law requires us to. Service providers that host the site or run its analytics may process technical data on our behalf.

Your Choices

You decide what to tell us on a call, and you can ask what we have on record about you or ask us to correct or remove it. Some details may need to stay with us if they relate to work we performed on your home or an open insurance claim.

Changes and Questions

We may update this policy when the site or our practices change, and the current version will always be the one posted here. If you have a question about your information, reach us by phone at (904) 921-3735 and we will explain how it is handled.